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Got a question for ECI?FIRST! - Check our Frequently Asked Questions page You will find immediate answers to an extensive variety of customer queries about ECI, our products and your order at our FAQ page - be sure to check there first to save yourself some time! The contact form should not be used to ask if we have a particular coin available. If the product you are looking for is not on the website (including coming soon items) then we do not have it available. Still need help? If you don't find the answers you're looking for in our FAQ section, you're welcome to contact our customer service department using the form below. Be sure to include as much detail as possible so we can provide the best customer service for you. We will endeavour to reply to your query within 48 hours. Other contact details: Australian Customers Phone: 1300 788 358 (toll free) Monday to Friday 8:00am-5:00pm (AEDST) Fax: 03 8456 8401. US and Canada Customers Phone: 1-877-897-7696 (toll-free) Sunday to Thursday 2:00pm-11:00pm (United States Pacific Time) Fax: 1-866-875-2577 All Other International Customers Phone: +61 3 8456 8456 Fax: +61 3 8456 8488) Check the World Clock website for suitable times to call Melbourne Address details: Downies PO Box 888 Abbotsford, Victoria, 3067, Australia Downies - Euro Collections International 4533 MacArthur Blvd #888, Newport Beach CA 92660 |
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